We offer the support you need to get you up and running quickly and also offer ongoing assistance as required.
Software Package Contents:
Base Software Module, Pre-Filled Templates, and Sample Data Files
- A standard chart of accounts by division, cost category, and expense item.
- Frequently used data groupings and descriptions – easily and quickly merged with your audit information.
- Sample data files to assist with self-training, tailored to various industries.
FacilityForecast® Instruction Manual
- “Word” formatted document for online reading or printing.
- Glossary of unique industry terms.
zumBrunnen will provide user (functional) telephone support to licensed users, and will provide technical support via a 3rd party development team. Web support is available to all who are interested.
For licensed users, an annual contract is available for software maintenance, which includes functional and technical support, as well as software upgrades at no additional charge.
Additional Support Options
- On-site technical support – fee based on an hourly rate
- Industry-targeted training seminars – fee based on an hourly rate
- zumBrunnen Facility Condition Assessments Consulting Services
The software license fee includes a ½ day of licensed user training and phone support provided by zumBrunnen, Inc.